Rapid growth brings its own pressures. Trades and home services are busier than ever, but many still take bookings by phone and send quotes by hand. Specialist motoring businesses carry long, detailed job histories on individual vehicles and deal with owners who expect regular updates. Shops, cafes and hospitality that depend on outlet visitors face peaks at weekends and holidays that make staffing and stock hard to plan. Distribution operations along the A41 need yard and shift coordination. The common problem is that systems built for a smaller business have not kept pace with demand.
From Wellingborough we reach Bicester in under an hour, via the A43 and a short stretch of the M40, so it is one of the easier Oxfordshire towns for us to visit. Project work is done remotely, with regular check-ins and working previews. We come to Bicester for kick-off workshops, to observe how work is done in a workshop or shop, and for launch support. We do not have premises in the town.