The tech firms here tend to be small, highly skilled and short on time for their own systems. Engineers who build secure products for government may still run sales, contracts and bid work through spreadsheets. Many sell into the public sector and must evidence accreditations, maintain frameworks and respond to tenders quickly. Visitor businesses live with a calendar driven by the showground and theatre, while independent schools and care providers add their own administrative load.
Two hours of motorway and A-road separate Malvern from our base in Wellingborough, so we deliver remotely and travel over for the moments that benefit from being in the room: discovery, design workshops and launch. We are a small commercial studio, not a security-cleared contractor, so our fit with defence and cyber firms is on the commercial and operational side of the business. Nor do we have a Malvern office.