WORKFLOW OPTIMISATION / DERBYSHIRE
WHAT IS INCLUDED
WHY LONG EATON
Lead time in a made-to-order furniture business is not just production time. It includes the days an order waits to be checked, the time lost when a specification is unclear, the wait for fabric that should have been ordered earlier and the gap between finishing a sofa and booking its delivery. A workflow review looks at all of it, following several real orders through your business and timing each step.
WORKFLOW OPTIMISATION / LONG EATON
The findings in Long Eaton workshops are often simple. An order is entered three times across sales, workshop and delivery systems. Fabric is ordered only when the job reaches cutting. Delivery booking starts after completion instead of being scheduled in advance. Fixing those issues can take days off the average lead time without changing anything on the benches. We present clear, prioritised changes and help build whichever ones need software.
IN PRACTICE / LONG EATON
An upholsterer entering web, showroom and trade orders into separate systems could move to a single order record that flows to the workshop and delivery team, cutting duplicate entry and specification errors.
A workshop might change its process so fabric is ordered automatically when an order is confirmed rather than when it reaches cutting, reducing time lost waiting for deliveries from mills and merchants.
A furniture maker could start the delivery booking conversation when a job enters upholstery, so completed pieces spend less time taking up warehouse space and customers receive their order sooner.
WORKFLOW OPTIMISATION ACROSS LONG EATON
DELIVERY / LONG EATON
Agree the opportunity and evidence of success.
Make direction tangible before delivery expands.
Build in visible, testable releases.
Use real performance to shape what follows.
QUESTION / LONG EATON
Often it can, because a large share of lead time is waiting rather than working. We measure where orders sit idle, from order checking to fabric arrival to delivery booking, and target those gaps first. Production capacity may still be a limit, but you'll know exactly where, and you won't be adding staff to solve an admin problem.
NEARBY SERVICE COVERAGE